How long does shipping take?
Packages will be shipped 5-7 business days after you place your order.
If you selected local pickup, pickup orders are typically ready within 72 hours.
What if I selected the local pickup option?
You will receive an email from hello em with directions on where you can pick up once your order is ready! If you do not receive an email 72 hours after you place your order, please email us at: firstname.lastname@example.org
Pick up orders are typically ready within 72 hours.
What if I need to return something?
Please visit our exchanges page here: exchange policy
What if I need to make a change to my order?
Please email us as soon as possible.
Where is hello em located?
Hello em collection does not have a storefront location. We are currently an online only shopping experience. Items are shipped out of our home office location in Washington state.
Where can I follow you on social media?
Hello em collection is available on Facebook & Instagram under the handle @helloemcollection
I really love your boutique, Jami!
That's not really a question, but thank you!! I'm so glad you visited!